Customer login history
Every storefront login on a timeline — when it happened, which browser and device, and whether it was a new browser or a switched account.
Customer InsightsLogin history
WD: Customer Insights & Growth
Customer login history, Excel-safe CSV export and targeted discount codes — find the customers worth winning back.
Install on ShopifySee it inside the admin
- Respects each shopper's privacy choices
- No theme code changes
- Excel-safe CSV export
Shopify tells you who bought. Not who came back.
A customer who logs in and leaves without ordering never shows up in your reports. Those are the people a discount can still win back.
Guessing from the customers page
- 1Shopify lists customers by orders and spend, not by visits
- 2A customer who logs in and buys nothing leaves no trace you can see
- 3A loyal browser and someone who left months ago look the same
- 4Pulling a list for a campaign means stitching exports together
- 5Every win-back code is built by hand in Discounts
The customers worth re-engaging are the hardest ones to find
With Customer Insights & Growth
- 1Every storefront login lands on a timeline — when, which browser, which device
- 2Filter by last login, export the list, or send the group one code
Built on logins, not just orders
New in v1.0.0 · October 11, 2026
Shipping every month
The newest release, straight from the changelog.
- Initial release
- Customer login tracking through the WD: Customer Insights theme app embed, with no theme code to edit
- Logins recorded only when the shopper's privacy choices allow analytics
- Login timeline for every customer with browser, operating system and device, flagged for a new browser or a switched account
Know your customers by more than their orders
See who keeps coming back, take the list anywhere, and give the quiet ones a reason to return.
Bulk export to CSV
Download the customers in your current filter, up to 50,000 rows, as an Excel-safe CSV with names, emails, phones and login dates.
Discount code generator
Create one code for a single customer or up to 100 at once — percentage or fixed amount, usable once each, with live status and usage.
From a login to a reason to return
Green marks the steps the app performs for you.
Customer logs in
They sign in to their account on your storefront.
Your storeLogin recorded
The app embed notes the time, browser and device — if the shopper's privacy choices allow it.
AppProfile updated
Last login, first login and login count update on the customer list.
AppYou find the quiet ones
Filter by last login — nobody in three months, say — and export the list.
Your storeCode created in Shopify
One discount code, restricted to those customers and usable once each.
App
Recording logins in under two minutes
There is no theme code to edit. One app embed does the tracking.
- 1
Install from the App Store
Add the app and choose the plan that fits the number of customers you want to track.
- 2
Turn on the app embed
Enable "WD: Customer Insights" in your theme's app embeds. The setup guide links you straight there.
- 3
Watch logins arrive
Each customer appears on their first login after the embed is on, and their history builds from there.
Frequently asked questions
WD: Customer Insights & Growth is a Shopify app that records every time a customer logs in to your storefront. It turns those logins into a customer list you can search, filter and export, and lets you send the customers you find a discount code that only they can use.
Through a theme app embed called WD: Customer Insights. You switch it on once under Theme settings → App embeds — the setup guide links you straight there — and there is no theme code to edit. Until the embed is on, no logins are recorded.
The date and time, plus the browser, operating system and device type. The timeline also flags a login from a new browser and a switch from another account. The IP address is stored with the login but is not shown in the app. Repeat logins by the same customer within five minutes count as one.
Yes. The embed checks Shopify's Customer Privacy API before recording anything. If a shopper has not allowed analytics, their login is not recorded.
No. Login history starts when the app embed is switched on, and each customer appears on the list from their first login after that.
For 24 months. Logins older than that are deleted automatically every day.
The customers in your current search and filter, up to 50,000 rows: name, first name, last name, email, phone, last login, first login and number of logins. The file is safe to open in Excel, including names with non-English characters.
You create one code for a single customer, or for up to 100 customers from your current filter — that limit is Shopify's. Choose a percentage or a fixed amount, a start date and an optional end date. Each customer can use the code once. Type your own code or leave it blank and the app generates one. The code is created in Shopify and its status and usage show on the app's Discounts page.
Plans are sized by the number of customers tracked over the lifetime of your install, and billed through Shopify, monthly or annually. Each customer counts once, at their first recorded login, however often they come back. If you reach your limit, new customers are put on hold — their logins are still recorded — and released as soon as you move to a larger plan. We email you at 80% and 100% of your limit.
Login tracking stops straight away. Shopify asks us to erase your store's data 48 hours later, and we then permanently delete every customer, login and discount record the app holds. Discount codes the app created stay in Shopify, because they are ordinary Shopify discounts.
Find the customers worth winning back
Install WD: Customer Insights & Growth and see who logged in to your store today.